Pet Policy & Service Animal Regulations

The Lake Tahoe Resort Hotel is pet friendly. There will be a $50.00 a day fee added to each reservation per pet. There will be a $75.00 a day deposit that is refunded if no damages including noise violations are accrued during their stay. A portion of the pet fee will support Heavenly Avalanche Rescue Dogs. The “paw patrol” dogs work with the Heavenly Ski Patrol at Heavenly Mountain Resort in South Lake Tahoe, California.

Guests will be required to sign a Guest Acknowledgement of Pet Policy at time of check in which details all of the rules and regulations. In order to utilize the pet policy program, the following criteria must be met:

  • Max 2 pets per room
  • The pet must weigh under 25lbs
  • All pets must be fully trained, leashed, restrained and under the control of their owner(s) at all times while on property.
  • Pets must not be left unattended in the room at any time
  • Pets are not allowed in any water features including the pool area, or any outlets serving food and beverage
  • Owners must provide contact information at time of check-in in case of emergency
  • The Owner is responsible for any damages, noise complaints and or injuries resulting from or caused by their pet(s)
  • Housekeeping will not enter a room with a pet and if housekeeping is requested a time when the animal is out of the room can be arranged.

Service Animals

If you have a service animal, we welcome you both to the Lake Tahoe Resort Hotel. We request that you inform the front desk that you will have a service animal in the room for emergency and evacuation purposes. We also request that you tie one of our LTRH ribbons to your leash so our employees can easily identify that your animal is a service animal and that you have registered it with the front desk.

We have the right to ask you to remove your service animal from the premises if: (1) the animal is out of control and the handler does not take effective action to control it or (2) the animal is not housebroken. If a service animal becomes aggressive or destructive, we have the right to ask that the service animal is removed from the premises. In this case, you are still welcome to stay without your service animal, and a list of boarding facilities will be provided. Guests are financially responsible for any damages caused by their service animal.

Service animals are to be with their handler at all times and are not to be left in the room unattended. If a service animal is found unattended in the room, we will issue a warning. If the service animal continues to be left in the room unattended, we have the right to ask that the animal is removed from the premises.

Service animals must be harnessed, leashed, or tethered unless these devices interfere with the service animal’s work, or the individual’s disability prevents using these devices. In those cases, the individual must maintain control of the animal through voice, signal, or other effective controls.

For any questions about ADA regulations visit http://www.ada.gov